Troubleshooting
      Back to home
      1. Knowledge Base
      2. Xero Integration
      3. Troubleshooting

      Finding Procore/Xero/QBO URL via Smoothlink Logs

      When access to Procore/Xero/QBO accounts is not available you can obtain URLs for syncing issues via the Smoothlink Logs

      1. Login to Smoothlink
        1. https://app.smoothlink.net or https://dashboard.smoothlink.net
      2. Search for client
      3. Apply Filters to locate Syncing Log entry
      4. Right Click the Open Application buttonthumbnail_image
      5. Select Inspect                                                                                                        Screenshot 2024-01-05 075254
      6. Right Click over the highlighted "button type" sectionScreenshot 2024-01-05 080732
      7. Select Edit as HTLM                                                                                         Screenshot 2024-01-05 080449
      8. Highlight the URL from https://...  (Do not include the ' marks)
      9. Copy URLScreenshot 2024-01-05 080540
      10. Paste URL in High Priority Resource Syncing

      QBO integration

      When syncing Procore > QBO manually delete this "&" from the URL before running High Priory Resource Syncing

        See - How to use High Priority Resource Syncing