Troubleshooting
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      ProScan+ - Filtering Issue

      Cookie interference with ProScan+ filtering

      Issue - Unable to access or view scans in MyScans

      The issue is related to a cookie interfering with the filters. Below are instructions on how to remove the relevant cookie.

      1. Right click in ProScan+
      2. Select Inspect
      3. Select Application menu
      4. Select Cookies folder
      5. Select https://dashboard.prokitplus.com/scans
      6. Delete any lines starting with pg:...